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OpEx 20:20 is inviting law firms, new law and GCs to provide their A3s.

Those A3s will be reviewed, and the top 30 will go forward for OpEx 20:20. In March 2020, the shortlisted candidates will share their learning, and the attendees will have an opportunity to learn from what they’ve heard and vote for the winners.

The categories for A3s are as listed below:

Category Definition
Transformation The transformation category winner will have successfully undertaken a substantial transformation programme of work that has delivered tangible and significant results. Examples would include; organisational redesign e.g. mergers and acquisitions, moving into new business “spaces”, new business propositions or complete re-engineering of service delivery
Continuous Improvement This category winner will have successfully undertaken an incremental improvement programme (not transformational) where the need for change management was essential to its success. Examples would include; adoption of new processes e.g. insource/outsource redesign, relocation of resources into new teams/products/locations, implementation of a new technology e.g. client portals for data driven decisions e.g. using data trends and insights to create new propositions.
Technology The technology category winner will have successfully undertaken a technology implementation/digital transformation that has offered benefit to its function/business and team members. Winners will have successful demonstrated the end to end journey of the technology from strategy to approval to implementation. Examples would include; new technology offerings, technology that disrupts the workplace, innovative use of existing technologies, exemplar technology roll outs, technology driving positive social, business or environmental results.
People The people category winner will have successfully demonstrated the successful deliver of programmes that retain, develop and care for their people. Projects should demonstrate how they have helped teams understand their purpose and contribution to organisation strategy. Examples could include; mentoring programmes, future proofing of teams through development or integrating and embedding teams following organisational change.
Diversity and Inclusion The diversity and inclusion category winner will recognise programmes, individuals and activities that promote diversity and inclusion within the workplace. This could include ; programmes of work that increase access to work, activities that increase the percentages/numbers of individuals from minority groups, programmes of work that make the workplace more “comfortable” and work experience/skills building programmes.

A3 Questions

  1. What was the reason for commencing your programme? Please share details covering your current state, challenges and intended outcomes.
  2. At a very high level, how did you select your programme approach and what did your approach include?
  3. What benefits has your programme delivered? Please consider; are they long or short term?, are they sustainable?, how far reaching are they?, are they repeatable? and do they align with intended outcomes?
  4. Please detail any novel methodologies, thinking or applications that you used within your undertaking?
  5. What do you think sets your programme apart from others, making it an “exemplar” case study?
  6. What learning, best practice or repeatable activity to you feel this example offers to the wider business market? Have you taken any steps to support this?